PRIVACY POLICY

Skilltek for Training and Technology LLC — Online Learning Portal

Effective Date: January 1st, 2026 | Last Updated: April 10th, 2026

This Privacy Policy explains how Skilltek for Training and Technology LLC ("we", "us", "our") collects, uses, discloses, and safeguards your information when you use our online learning platform at https://learn.abouzekry.me, including any courses, content, services, and features offered through our portal. This Privacy Policy forms part of, and is incorporated by reference into, our Terms of Service.

By accessing or using our platform, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of the platform immediately.

1. Applicable Laws and Regulatory Framework

This Privacy Policy is designed to comply with the Egyptian Personal Data Protection Law No. 151 of 2020 (قانون حماية البيانات الشخصية رقم 151 لسنة 2020) and its implementing regulations, which serve as our primary data protection framework.

For users located in the European Economic Area (EEA) or the United Kingdom, this Policy also complies with the General Data Protection Regulation (GDPR) (EU 2016/679) and the UK GDPR, as applicable.

Where there is any conflict between the requirements of Egyptian law and other applicable regulations, we will comply with the stricter standard.

2. Information We Collect

Personal Information: When you register, enrol in courses, or interact with our platform, we may collect your full name, email address, phone number, date of birth, billing address, and payment information.

Account and Profile Data: Username, authentication credentials (if applicable), profile picture, bio, educational background, professional experience, and preferred language settings.

Learning and Course Data: Course enrolment records, progress tracking, quiz and exam scores, assignment submissions, completion certificates, time spent on each module, video watch history, and learning analytics.

Live Session Data: Audio and video recordings of Live Sessions in which you participate, chat messages exchanged during sessions, attendance records, and any content you share during Live Sessions. By participating in a Live Session, you consent to this data being collected and processed in accordance with this Policy and our Terms of Service.

Communication Data: Messages exchanged between students and instructors, discussion forum posts, course reviews and ratings, and support ticket correspondence.

Technical Data: IP address, browser type and version, device information, operating system, access times, pages viewed, referring URLs, and cookies/tracking identifiers.

Payment Data: Transaction history, payment method details (processed securely by third-party payment providers), invoices, refund records, and subscription status.

3. How We Use Your Information

We use your information for the following purposes:

To create and manage your account, process course enrolments, and deliver educational content and services through our Learning Management System (LMS).
To track your learning progress, generate completion certificates, provide personalised course recommendations, and improve your overall learning experience.
To process payments, manage subscriptions, process transactions including any applicable refund requests, and send transaction-related communications including receipts and invoices.
To record and archive Live Sessions for quality assurance, replay availability, and educational purposes, as described in our Terms of Service.
To facilitate communication between students and instructors, enable discussion forums, and provide customer support.
To analyse platform usage patterns, monitor video engagement and content analytics, improve our courses and platform features, and conduct educational research (in anonymised/aggregated form).
To comply with legal obligations, enforce our Terms of Service, prevent fraud, and protect the security and integrity of our platform.
To send you marketing communications about new courses, promotions, and platform updates (with your consent, and with easy opt-out options).

4. Legal Basis for Processing

Our processing of your personal data is based on one or more of the following legal grounds, in accordance with the Egyptian Personal Data Protection Law No. 151 of 2020 and, where applicable to EEA/UK users, the GDPR:

Contractual Necessity: Processing necessary for the performance of our contract with you, including providing access to courses, processing payments, issuing certificates, and delivering Live Session recordings.

Consent: Where you have given clear and informed consent for us to process your personal data for specific purposes, such as marketing communications, non-essential cookies, and participation in recorded Live Sessions.

Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our platform, conducting analytics, ensuring security, and preventing fraud, provided these do not override your fundamental rights and freedoms.

Legal Obligation: Processing necessary to comply with applicable laws and regulations, including Egyptian tax law, financial reporting requirements, and data protection obligations under Law 151/2020.

5. Cookies and Tracking Technologies

Essential Cookies: Required for the platform to function properly, including session management, authentication, and security. These cannot be disabled.

Functional Cookies: Enable enhanced functionality such as remembering your language preference, course progress, and display settings.

Analytics Cookies: Help us understand how you interact with our platform, including which courses are most popular, video engagement metrics, and navigation patterns. We use these to improve our services.

Marketing Cookies: Used to deliver personalised advertisements and track the effectiveness of our marketing campaigns. These are only placed with your explicit consent.

You can manage your cookie preferences through our Cookie Consent Banner displayed on your first visit, or at any time through your account settings. In accordance with Egyptian Personal Data Protection Law No. 151 of 2020 and the GDPR (where applicable), non-essential cookies require your informed consent before being placed on your device.

6. Disclosure of Your Information

Service Providers: We share data with trusted third-party service providers who assist us in operating our platform, including cloud hosting providers, payment processors, email service providers, analytics services, and customer support tools. All service providers are contractually obligated to protect your data in accordance with applicable law.

Instructors: Course instructors may access your name, enrolment status, progress data, assignment submissions, and communication within their specific courses to facilitate the learning experience.

Legal Requirements: We may disclose your information when required by law, in response to valid legal processes issued by Egyptian courts or competent authorities, to protect our rights, or to ensure the safety and security of our users and platform.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of any such transfer and any choices you may have regarding your data.

We do not sell your personal information to third parties for their marketing purposes.

7. Your Rights

Under the Egyptian Personal Data Protection Law No. 151 of 2020 (and, for EEA/UK users, the GDPR), you have the following rights regarding your personal data:

Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
Right to Erasure: You may request deletion of your personal data, subject to certain legal exceptions (such as retention required by Egyptian tax or commercial law).
Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
Right to Data Portability: You may request to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object: You may object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Right to Be Informed of Data Breaches: You have the right to be notified if a data breach affecting your personal data is likely to result in a high risk to your rights and freedoms.
Right to Lodge a Complaint: You have the right to lodge a complaint with the Egyptian Data Protection Centre (مركز حماية البيانات الشخصية) if you believe your data protection rights have been violated. For EEA/UK users, complaints may also be lodged with your local supervisory authority.

To exercise any of these rights, please contact us at support [at] abouzekry [dot] me. We will respond within thirty (30) days of receiving your verified request.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected.

Upon account deletion, your personal data will be removed or anonymised within ninety (90) days, except where longer retention is required by applicable law. In particular, financial and transaction records may be retained for up to five (5) years in compliance with Egyptian tax law and the Egyptian Commercial Code.

Learning records such as course completion and certification data may be retained in anonymised form for statistical and research purposes.

9. Data Security

We implement industry-standard security measures to protect your personal data, including SSL/TLS encryption for data in transit, AES-256 encryption for data at rest, and secure server infrastructure.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.

10. Data Breach Notification

In the event of a personal data breach, we will:

Notify the Egyptian Data Protection Centre within seventy-two (72) hours of becoming aware of the breach, in accordance with Article 7 of the Egyptian Personal Data Protection Law No. 151 of 2020.
Notify affected individuals without undue delay if the breach is likely to result in a high risk to their rights and freedoms.
Document all breaches, including the facts of the breach, its effects, and the remedial actions taken.

11. Children's Privacy

Our platform is not intended for children under the age of thirteen (13). We do not knowingly collect personal data from children under thirteen (13).

Users between the ages of thirteen (13) and eighteen (18) may only use the platform with verified parental or legal guardian consent, as set forth in our Terms of Service. In such cases, we collect and process their personal data solely in accordance with the consent provided by their parent or legal guardian and in compliance with applicable law.

If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us at support [at] abouzekry [dot] me and we will take steps to remove such data.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Where we transfer personal data outside the Arab Republic of Egypt, we ensure appropriate safeguards are in place in accordance with Article 14 of the Egyptian Personal Data Protection Law No. 151 of 2020, including ensuring the receiving country provides an adequate level of data protection or obtaining your explicit consent for the transfer.

For transfers outside the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission or other lawful transfer mechanisms under the GDPR.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Platform with a revised "Last Updated" date and, where appropriate, by sending a notification to your registered email address. Your continued use of the Platform after any modification constitutes acceptance of the revised Privacy Policy.